Campus Resources

Technology Services

Our Services

We support the educational mission of MICA as well as its business, administrative, and electronic communication needs. Through planning, implementation, education, training, and support, we support the college in using technology. Our goal is to provide outstanding service and service for the college, its students, faculty, and staff.

Here at MICA, Technology plays a critical role in the success of education.  We support the infrastructure behind MICA’s campus networks, accounts, and software. The links on the left of this page will allow quick access to essential services. For technology questions and support, please contact MICA Help Desk

Watch our video detailing our three main technology resources on-campus. 

Additionally, our technicians staff AV Services (aka Tech Desk), where multimedia rentals are available to students, faculty, and staff. AV Services also provides classroom technology support for faculty across campus.

As part of our operations, Technology oversees a Help Desk system, which is managed by a team of technicians specializing in the management of enterprise systems, telephone services, as well as computer hardware and software basics.

Security/Privacy Tips

MICA's Division of Technology will never ask users for passwords or highly sensitive information. We encourage healthy security practices when utilizing MICA's online services. Be vigilant when interacting with third-parties or unrecognized users via email, phone, or chat. 

Familiarize yourself with being able to identify phishing and social engineering tactics that may compromise your MICA account by using LinkedIn Learning, a resource provided to all MICA users with an active email address. Learn how to identify a Phishing attack. 

Report any suspicious emails to the Help Desk. If you are unsure if a phishing attempt was made to your MICA inbox or you would like to strengthen your security practices, connect with us.

Supporting Your Technology Needs

The Telework Tools page provides necessary information for all MICA employees on secure computing and available telework tools. 
With the hybrid work environment, the MICA community members are encouraged to continue practicing safe computing irrespective of where they are working. All MICA employees should  review the following Security awareness training videos to keep up with current security trends using provided LinkedIn Learning accounts:


There are humans behind this technology and we're here to help.

Division of Technology


Art Tech Center 1208 W Mount Royal Avenue Baltimore, MD 21217