Student Outreach and Support (SOS)

Student Outreach and Support (SOS) works directly with students experiencing health and life events that are impacting their academics at MICA. We help students manage these situations through advocacy to faculty, assistance with administrative processes, and referrals to internal and external resources.

SOS is here to assist students with the following:

  • Contacting faculty to verify that a student experienced a short-term extenuating circumstance and request absence excusal and/or deadline extensions (examples include mental or physical health events or hospitalizations, losing a loved one, or being the victim of a crime)

  • Submitting a request for a Leave of Absence or Medical Withdrawal

  • Referring students to Student Counseling, the Student Health Center or The Angel Fund for specialized assistance based on the student’s individual need

Please be advised that SOS is NOT able to provide the following services:

  • Immediate assistance for medical emergencies or threats to safety and/or life. In these cases, please call Campus Safety (443-423-3333) or 911.

  • Counseling or meetings to address mental health concerns. Please contact the Student Counseling Center (counseling@mica.edu) or call MyCareWell ((866) 443-0538) for 24/7 support from a trained mental health provider.

Student Privacy

Due to the Family Educational Rights and Privacy Act (FERPA), SOS cannot provide any information regarding a student’s situation to individuals outside of MICA (parents, family members, significant others etc.) without a student’s express permission.

However, the Office of Student Outreach and Support is not a confidential resource like a therapist or a doctor. While we maintain a student’s privacy regarding specific, sensitive personal information, our office’s work necessitates communication with relevant internal MICA stakeholders to coordinate effective student support.

The Office Student Outreach and Support staff are Responsible Employees, which means we have a legal obligation to report sexual misconduct or discrimination to the Office of Compliance.

If you have experienced a situation involving sexual misconduct that you do not wish to be reported, please consider speaking with a licensed clinician for support.

Additionally any information shared with SOS where there is a threat of harm to self or others will reported to Campus Safety and the Behavioral Health Intervention Team.

Office Contact Information

Location

81 Mosher St. 2nd Floor Baltimore, MD 21217

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