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Office of Student Outreach and Support (SOS)
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If you have experienced an extenuating circumstance and are seeking support, please click on the student request button on this page and we will contact you with next steps.

Please note that this form is not monitored 24/7 and should not be used in case of an emergency or threat to safety and/or life. In such cases, please contact Campus Safety (443.423.3333) or 911. For pressing mental health concerns, please contact MyCareWell ((866) 443-0538) any time day or night for counseling support. If you are experiencing discrimination or harassment, please contact MICA’s Title IX office.

Here is a step-by-step guide for how to access our services:

  • You have experienced a documented health or life event that has prevented you from attending class. Examples of documented health or life events include: hospitalization, illness or health concern for which you met with a clinician, a death in the family, or being a victim of a crime.

  • We highly recommend that you communicate with your faculty member(s) about your concerns if you are comfortable doing so. They may be able to offer assistance and help you identify solutions. In addition, the decision to excuse absences is entirely up to their discretion. We are not able to guarantee absence excusal with our outreach to faculty.

  • Click on the student request button on this page and complete the student referral form. 

    1. Please note that this form is not monitored 24/7 and should not be used in case of an emergency or threat to safety and/or life. In such cases, please contact Campus Safety (443.423.3333) or 911. For pressing mental health concerns, please contact MyCareWell ((866) 443-0538) any time day or night for counseling support. If you are experiencing discrimination or harassment, please contact MICA’s Title IX office.

    2. Please submit your request as soon as possible after your concern arises. The sooner we connect with you, the easier it will be to address your concern and make sure you have access to the resources that you need. We can provide faculty outreach up to two weeks after the extenuating circumstance occurs. Medical withdrawals can be processed up to one month after the end of the semester.

  • Upload supporting documentation (linked to supporting documentation) to the student referral form. We cannot contact your faculty to request absence excusal unless we have received supporting documentation verifying the legitimacy of your concern. The guidelines for what to include in the supporting documentation can be found below.

  • After you submit the student referral form, you can expect to receive a response from someone in our office within 2 - 3 business days. If you have any questions, please contact success@mica.edu.

Students: Request Assistance

Students are invited to meet with someone in our office to receive guidance and support when a health, life or personal concerns begins to impact their academics.

Students are not required to meet with SOS in order to receive support and advocacy from our office. All documentation can be submitted electronically through our referral form or email. In-person meetings are for students who wish to receive additional guidance around the SOS process.

When you meet with someone in SOS, we will work with you to identify your concern and which classes it has affected. Then, we will review your options so that we can take appropriate action and you have a plan moving forward.

If you are interested in meeting with someone in our office, please contact success@mica.edu.

In the event that a student’s academics are being negatively impacted by extenuating circumstances, to the extent passing a class is no longer a viable option, students can work with SOS to determine whether or not a Medical Withdrawal would be the appropriate course of action to withdrawal from their class after the general withdrawal deadline for the semester has passed.

It is strongly recommended that students meet with their financial aid counselor, by emailing finaid@mica.edu to request an appointment, to discuss the impact a Medical Withdrawal could have on their Financial Aid before they decide to move forward requesting a medical withdrawal from our office. 

The purpose of a Leave of Absence is to allow a pause in your studies at MICA. Students who pursue a Leave of Absence are eligible to return within 3 years. SOS supports students in processing medical Leave of Absence (LOA) requests.

Please contact Financial Aid (finaid@mica.edu) and Student Accounts (studentaccounts@mica.edu) to discuss any potential financial impact a Leave of Absence may impose. Additionally, please refer to the MICA Refund Policy to check your eligibility for a refund. Refunds are based on a student's last day of attendance. Please note that not all non-MICA scholarships honor MICA's refund policy. 

For students returning to MICA following a Leave of Absence or Medical Withdrawal, please fill out the Return to Campus form.

Office Contact Information

Location

81 Mosher St. 2nd Floor Baltimore 21217

Contact

P: 410-225-4233 E-mail

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