What happens if I lose my card?
There are TWO ways to deactivate your card, in person or online:
- In person during regular hours, Monday-Friday 9:00 AM - 5:00 PM, please notify Student Accounts Services to report a lost or stolen card by calling 410/225-2356.
- If you lose your card during the evening hours and or weekends, please contact Campus Safety at 410/225-2355 and report the loss.
- Report a lost card Manage My Card . Log In* and choose the ‘Report a Lost Card' option. Once you have reported your card lost, it will no longer work. If you later find your card, you can go back to the ‘Report a Lost Card' option to report your card found. This will reactivate your account.
Your first card is complimentary. To obtain a replacement card, first visit the Campus Safety office to have a new card created. Once your replacement card has been created, you must visit the Student Account Services to activate your new ID. A charge of $25 will be assessed for replacement of lost cards. This charge will be put on your student account bill.
The first time you visit Manage My Card, you must register as a user. After you register, you will receive email confirmation of your registration. You may login to your account information. If you wish your parents/guardians to have access to your account information, you must supply them with your email address and password.
If I receive a new My Card, does everything from the old MY Card Transfer to my new My Card?
Yes, but this is not done automatically. After receiving your new My Card from Campus Safety, please bring that newly created My Card to the Student Account Services where any meals, dining dollars, and flex money will be transferred and the new My Card will be activated. At that time the Student Accounts will also disable the purchasing power on any other My Cards that you may have had in the past.
Maps & Directions